1. Refund Eligibility:
We strive to ensure your satisfaction with our services. Refunds may be considered under the following circumstances:
- Technical issues causing service disruption.
- Errors in billing or charges.
- Dissatisfaction with premium features (within 3 Days).
2. Refund Request Procedure:
Customers must submit a refund request within 01 days of the issue occurrence. To request a refund, contact our support team at info@freedomsolutions.lk with a detailed explanation of the issue.
3. Refund Processing Time:
Our refund processing timeline ensures a swift resolution for our customers. Refunds will be processed within 5 business days after the approval of the request. We will initiate a refund to your original method of payment, providing you with a hassle-free experience
4. Non-Refundable Items:
Certain items, such as featured listings or promotional services, may be non-refundable. Check the specific terms associated with each purchase.
5. Contact Information:
For any refund-related inquiries, please contact our support team at info@freedomsolutions.lk or 07504125429
